bdn88 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") sets out how bdn88 ("we", "us", "our") collects, processes, stores and protects personal information that you ("Player", "User", "you") provide or that is generated through your use of the bdn88 website and gaming services available at https://bdn88.vip ("the Site"). This Policy applies to all registered players, visitors and prospective users of the Site regardless of how they access it.

By registering an account or using the Site, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you should not use the Site.

2. Information We Collect

bdn88 collects personal information through multiple channels, including account registration forms, deposit and withdrawal transactions, customer support interactions and automated technical data generated by your device and browser when you visit the Site. The categories of personal information we collect include:

Identity and Contact Information

• •Full name and date of birth as provided during account registration.
• •Mobile phone number registered with your bdn88 account, used for authentication and support.
• •Email address, where provided for account communication or support queries.
• •Residential address and national identification details collected for KYC verification purposes as required by our anti-money-laundering obligations.
• •Copies of government-issued identification documents (e.g. National ID card, passport) submitted during the KYC verification process.

Financial and Transaction Information

• •Deposit and withdrawal amounts, transaction dates, and payment method identifiers (e.g. bKash wallet number, Nagad account number) — stored only to the extent necessary to process and record transactions.
• •Gaming activity records, including bet history, game sessions, wagering volumes and winnings — used for account management, responsible gaming monitoring and fraud prevention.
• •Bonus and promotional activity records, including bonus claims, wagering progress and expiry events.
• •Technical and device data including IP address, browser type and version, operating system, device identifiers and session logs — collected automatically when you visit the Site.

3. How We Use Your Information

bdn88 processes personal information only for defined, legitimate purposes. The primary purposes for which your data is used include:

• •Account creation and management — creating your bdn88 account, verifying your identity and maintaining the accuracy of your account details throughout your relationship with us.
• •Payment processing — facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay and supported bank transfers. Financial data is retained to maintain accurate transaction records and to comply with applicable financial record-keeping obligations.
• •Legal compliance and fraud prevention — fulfilling our Know Your Customer (KYC) obligations, detecting and preventing fraud, money laundering and prohibited platform use, and cooperating with law enforcement or regulatory bodies where legally required.
• •Customer support — responding to your queries, complaints or requests submitted via our support email, resolving account issues and assisting with responsible gaming tool activation.
• •Platform improvement and security — analysing aggregated, anonymised usage patterns to improve the Site's performance, stability and user experience, and to identify and remediate security vulnerabilities.

bdn88 does not use your personal data for unsolicited third-party marketing or sell your data to any external party. Promotional communications from bdn88 itself (e.g. bonus offers, BPL season promotions) are sent only to players who have not opted out of marketing messages. You may opt out of marketing communications at any time by contacting support.

4. Legal Basis for Processing

bdn88 processes your personal information on the following lawful bases, consistent with applicable data protection principles:

• •Contractual necessity — processing required to create and administer your account and deliver the gaming services you have requested under our Terms and Conditions.
• •Legal obligation — processing required to comply with applicable anti-money-laundering regulations, KYC verification requirements and any lawful request from a competent authority.
• •Legitimate interests — processing carried out to prevent fraud, ensure platform security, investigate prohibited conduct and improve overall service quality, where those interests are not overridden by your fundamental rights.
• •Consent — where you have explicitly agreed to a specific use of your data (for example, receiving promotional emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Sharing Your Information

bdn88 does not sell, rent or trade your personal data. We may, however, share personal information with the following categories of recipients where strictly necessary:

Service Providers and Technology Partners

• •Payment processors (including bKash, Nagad and supported bank partners) to facilitate deposit and withdrawal transactions. These parties receive only the minimum data required to complete the transaction.
• •Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) whose games are integrated into the bdn88 platform. Game providers receive only anonymised session data for game integrity and RNG audit purposes; they do not receive your personal identity details.
• •Technical infrastructure partners providing cloud hosting, server security and platform availability services. Such partners operate under data processing agreements that prohibit them from using your data for their own purposes.

Legal and Regulatory Disclosure

• •Law enforcement agencies, regulatory bodies or courts where bdn88 is legally required or compelled by a valid court order to disclose personal information.
• •Anti-money-laundering and fraud investigation bodies where there is a reasonable suspicion of financial crime connected to a player account.
• •Successor entities in the event of a business acquisition, merger or restructuring, subject to the successor entity being bound by privacy obligations at least equivalent to those in this Policy.

In all cases where bdn88 shares data with third parties, we take contractual and technical measures to ensure that your information is handled with the same level of confidentiality and security that we apply internally. We do not authorise any third party to further share your personal data without your consent or a legal mandate.

6. Cookies and Tracking Technologies

bdn88 uses cookies and similar browser-based tracking technologies to operate the Site effectively and to provide a secure, personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website. We use the following categories of cookies:

• •Strictly necessary cookies — required for the Site to function. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cookies cannot be disabled without breaking core Site functionality.
• •Performance and analytics cookies — collect anonymised, aggregated data about how visitors interact with the Site (e.g. pages visited, session duration, error events). This data helps us improve page performance and fix technical issues. No personally identifiable information is included in analytics data.
• •Functionality cookies — remember your preferences such as language settings and display options so you do not need to re-enter them on each visit.
• •You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair the Site's functionality and may prevent you from accessing your account.
• •bdn88 does not use advertising or retargeting cookies. We do not place tracking pixels or third-party marketing scripts on the Site that share your browsing behaviour with external advertising networks.
• •Session data generated by your use of the Site (including IP addresses and device identifiers) is retained for a maximum period of twelve months for security and fraud monitoring purposes, after which it is automatically purged from active systems.

7. Your Privacy Rights

bdn88 recognises that you have rights in relation to the personal information we hold about you. Subject to applicable law and verification of your identity, you may exercise the following rights at any time by contacting our support team:

Right of Access

You have the right to request a copy of the personal data bdn88 holds about you. We will provide this information within a reasonable timeframe following identity verification. The first copy is provided at no charge; subsequent requests within the same twelve-month period may incur a reasonable administrative fee.

Right of Rectification

If any personal data bdn88 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Where correction is not technically possible within the active system, we will note the disputed data and restrict its use pending resolution.

Right of Erasure

You may request deletion of your personal data where: it is no longer necessary for the purposes for which it was collected; you have withdrawn your consent and no other lawful basis exists; or the data has been processed unlawfully. Please note that bdn88 may be legally required to retain certain data (e.g. transaction records) for a statutory minimum period notwithstanding an erasure request. In such cases, retained data will be restricted from active use and deleted as soon as the retention obligation expires.

Right to Withdraw Consent

Where bdn88 processes your data on the basis of your consent (e.g. marketing communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Data Retention

bdn88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable law. Our general data retention periods are as follows:

• •Account registration and identity data — retained for the duration of your account plus a minimum of five years following account closure, to satisfy legal record-keeping and anti-money-laundering obligations.
• •Financial transaction records — retained for a minimum of five years from the date of the transaction, or longer where required by applicable financial regulation.
• •KYC documents — retained for the same period as account registration data (account lifetime plus five years post-closure). Physical or scanned document copies are stored in encrypted form.
• •Customer support correspondence — retained for two years from the date of the interaction, unless the subject matter relates to a legal dispute or regulatory investigation, in which case retention continues until the matter is fully resolved.
• •Technical and session logs — retained for twelve months from the date of generation, then automatically purged from active databases.
• •Marketing consent records — retained for the period during which the consent is active, plus a further record-keeping period of two years after withdrawal to demonstrate compliance.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. We do not archive personal data in cold storage indefinitely.

9. Data Security

bdn88 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. Our security infrastructure includes:

Encryption in Transit

All data transmitted between your device and the bdn88 platform is protected by SSL/TLS encryption. You can verify this by checking for the padlock icon in your browser's address bar when using the Site. We do not transmit personal data over unencrypted channels.

Encryption at Rest

Sensitive personal data including KYC documents, payment method identifiers and account credentials are stored in encrypted form on secured servers. Access to encrypted data stores is restricted to authorised personnel on a strict need-to-know basis.

10. Changes to This Privacy Policy

bdn88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or operational procedures. When material changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to check this page periodically. The most current version of the Policy always supersedes prior versions.

• •Where we are legally required to obtain your consent before implementing a material change that affects the way we process your existing personal data, we will request that consent via your registered contact details before the change takes effect.
• •Continued use of the bdn88 platform after any revision to this Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you should stop using the Site and may request account closure by contacting our support team.
• •bdn88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will immediately delete such data from our systems and close the associated account. If you believe a minor has registered on the platform, please contact us immediately.
• •The Site may contain links to external websites operated by third parties. bdn88 has no control over those sites and is not responsible for their privacy practices. We encourage you to review the privacy policy of any external site you visit via a link from bdn88.

Your bdn88 account data is stored and processed on servers that may be located outside Bangladesh. By using the Site, you consent to the transfer and processing of your personal data on such servers, subject to the same security and confidentiality standards described in this Policy.

11. Contact and Privacy Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a suspected privacy violation, please contact the bdn88 support team. We aim to acknowledge all privacy-related requests within two business days and to resolve them within a reasonable period thereafter.

All privacy requests must be submitted in writing (by email) and will require identity verification before we can action them. This verification step protects your data from being accessed or deleted by unauthorised third parties claiming to act on your behalf.

12. Contact Our Privacy Team

For all privacy-related enquiries, data subject requests and policy questions, please reach our support team using the contact details below. Our team handles all communications with full confidentiality.